This part is not generally available and it had to be special ordered. It cost half (or a third!) of the price other suppliers were listing, with shipping included. Service was excellent: communication was clear and prompt throughout the process. I wouldn't go anywhere else for my plumbing parts after this excellent experience.
Good service. My item was back ordered for about two months but saved me from having to purchase a new toilet. I broke my tank lid. It also arrived extremely fast - a few days earlier than expected in perfect condition.